Trotman, Kathleen M.
Modern secretarial procedure / Kathleen M. Trotman
McGraw-Hill , 1973
 Buku Teks
Smith, Allen N.
Advanced office systems / Allen N. Smith, Wilma Jean Alexander, Donald B. Medley
South-Western Pub. Co, 1986
 Buku Teks
Pritchard, J.A.T.
Introducing electronic archiving / J.A.T. Pritchard
The National Computing Centre, 1985
 Buku Teks
FitzGerald, Jerry, author
Business data communications and networking
Wiley, 1996
 Buku Teks
De Vries, Mary Ann, author
Professional secretary's encyclopedic dictionary
Prentice-Hall, 1995
 Buku Referensi
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