Yan, Bin, author
Practical information management technology
Post and Telecommunication, 1991
 Buku Teks
Robeson, James F., author
Selling
Richard D. Irwin , 1978
 Buku Teks
Allen, Peter, author
Selling
Pitman, 1998
 Buku Teks
Smith, Paul
Encyclopedia of Strategic Management
Crest Publishing House, 2002
 Buku Teks
Amstrong, Michael
Encyclopedia of Strategic Management
Crest Publishing House, 2002
 Buku Teks
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