Renny Rahmadi Putra, author
Transformasi Proses Bisnis Produk Asuransi Rangka Kapal di Reasuransi PT. ABC = Business Process Transformation of Hull and Machinery Insurance in Reinsurance Company PT. ABC.
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2023
 UI - Tesis (Membership)
Aikens, C. Harold, author
Quality: a corporate force: managing for excellence
Pearson/Prentice Hall, 2006
 Buku Teks
Guntur Pinandhita, author
Strategi penerapan total quality management dan quality culture untuk meningkatkan daya saing perusahaan kontraktor di Indonesia = Implementation strategy of total quality management and quality culture to increase the competitiveness of contractor companies in Indonesia
Fakultas Teknik Universitas Indonesia, 2019
 UI - Tesis (Membership)
Isnomo Adi Nugroho, author
Usulan implementasi total quality management untuk pencapaian ISO 9001:2000 : Studi kasus PT Krakatau Steel = The implementation suggestion of total quality management for ISO 9001:2000 achievement (Case: PT Krakatau Steel)
Fakultas Teknik Universitas Indonesia, 2004
 UI - Tesis (Membership)
Rampersad, Hubert K., author
Total performance scorecard : konsep manajemen baru : mencapai kinerja dengan integritas = Total performance scorecard : redefining management to achieve performance with integrity
Gramedia, 2005
 Buku Teks
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