Education for technical services: a summary of the symposium Jerry D.Saye
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Continuing education for technical services Danniel O O'Connor
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Goetsch, David L., author
Effective customer services : ten steps for technical professions
Pearson-Prentice Hall, 2004
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Intner, Sheila S., author
Interfaces: Relationship between library technical and public services
Libraries Unlimited, 1993
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Introduction to health services
editors, Stephen J. Williams, Paul R. Torrens
Delmar , 1998
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