Brophy, Peter, author
Quality management for information and library managers
Aslib Gower, 1997
 Buku Teks
Encyclopedia of library and information science
edited by Allen Kent
Marcel Dekker, 1993
 Buku Referensi
Encyclopedia of library and information science
edited by Allen Kent
Marcel Dekker, 1983
 Buku Referensi
Prytherch, Ray, author
Sources of information in librarianship and information science
Gower, 1987
 Buku Referensi
Sadariyah Ariningrum Wijiastuti, author
Kepuasan pengguna terhadap layanan perpustakaan kantor Pusat Pertamina = User satisfaction of Pertamina library services
Fakultas Ilmu Pengetahuan dan Budaya Universitas Indonesia, 2013
 UI - Skripsi Membership
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