Jordan, Peter, author
Staff management in library and information work
Ashgate, 2002
 Buku Teks
Crawford, John, author
Evaluation of library and information services
Aslib, 2000
 Buku Teks
Gower handbook of library and information management
Edited by Ray Prytherch
Gower, 1998
 Buku Teks
Crawford, John, author
The culture of evaluation in library and information service
Chandos Publishing, 2006
 Buku Teks
Supporting e-learning : a guide for library and information managers
edited by Maxine Melling
Facet Publishing, 2005
 Buku Teks
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