Karmila Sari, author
Analisis service recovery behavioral outcome dan recovery paradox pelanggan telkomsel
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2008
 UI - Tesis (Open)
Bagus Wicaksono Aji, author
Hubungan antara service quality, customer satisfaction, customer loyalty dan word of mouth pelanggan minimarket Podjok Jakarta = A comparative study on relationship between service quality, customer satisfaction word of mouth and customer loyalty of customers minimarkets Podjok halal Jakarta
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2018
 UI - Skripsi (Membership)
Fina Anggun Puspita, author
Pengaruh Customer Experience, Customer Satisfaction, dan Word of Mouth terhadap Customer Loyalty dengan Consumer Demographics sebagai Variabel Moderasi pada Nasabah Seabank di DKI Jakarta = The Influence of Customer Experience, Customer Satisfaction, and Word of Mouth on Customer Loyalty with Consumer Demographics as a Moderating Variable for Seabank Customers in DKI Jakarta
Fakultas Ilmu Administrasi Universitas Indonesia, 2024
 UI - Skripsi Membership
Hanina Ar Ridho, author
Hubungan antara service quality, customer satisfaction, customer loyalty dan word of mouth pelanggan mini market Podjok Halal Jakarta = A comparative study on relationship between service quality customer satisfaction word of mouth and customer loyalty of customers minimarkets Podjok Halal Jakarta
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2018
 UI - Skripsi (Membership)
Dinda Dinisa, author
Pengaruh Religiusitas, Online Customer Engagement, Dan Sharia Compliance Pada Satisfaction Dan Behavioral Intention Di Hotel Syariah Indonesia: Aplikasi Social Exchange Theory = The Influence Of Religiosity, Online Customer Engagement, And Sharia Compliance On Satisfaction And Behavioral Intention At Indonesian Syariah Hotels: Application Of Social Exchange Theory
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2022
 UI - Tesis (Membership)
<<   1 2 3   >>