Woodward, Jeannette, author
Creating the customer-driven library: building on the bookstore model
American Library Association, 2005
 eBooks
Woodward, Jeannette, author
Creating the customer-driven library: building on the bookstore model
[American Library association, ], 2005
 eBooks
Powerful public relations: a how-to guide for libraries
Rashelle S. Karp, editor
[American Library association, American Library association], 2002
 eBooks
Kasmir, author
Etika customer service
RajaGrafindo Persada, 2005
 Buku Teks
Kasmir, author
Etika customer service / Kasmir
RajaGrafindo Persada, 2005
 Buku Teks
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