Muhammad Fadil, author
Analisis implementasi manajemen kinerja studi kasus PT BNI (Persero) Tbk divisi bisnis kartu = Performance management implementation analysis case study at PT BNI (Persero) Tbk card business division =
2013
 UI - Tesis (Membership)
Page, Susan
The power of business process Improvement : 10 simple steps to increase effectiveness, efficiency, and adaptability
American Management Association, 2016
 Buku Teks
Page, Susan, author
The power of business process improvement: 10 simple steps to increase effectiveness, efficiency, and adaptability
[American Management Association;, ], 2010
 eBooks
Paul, Dan, author
The cure: enterprise medicine for business: a novel for managers
John Wiley & Sons, 2003
 Buku Teks
Griffin, Ricky W., author
Organization behavior : managing people and organizations
Cengage Learning, 2014
 Buku Teks
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