Harrington, H. J. (H. James), author
The improvement process : how America's Reading companies improve quality
McGraw-Hill, 1987
 Buku Teks
Robson, Mike, author
Gugus kendali mutu dalam praktek sehari-hari = Quality circles in action
Binarupa Aksara, 1994
 Buku Teks
charbonneau, Harvey c.
Industrial quality control / Harvey C. Charbonneau, Gordon L. Webster.
Prentice-Hall, 1978
 Buku Teks
Hunt, V. Daniel
Managing for quality : integratingquality and business strategy/V. Daniel Hunt
Illinois Business One Irwin , 1993
 Buku Teks
Samson, Charles
Fundamentals of statistical quality control / Charles Samson, Philip Hort, Charles Rubin
Addison-Wesley , 1970
 Buku Teks
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