See Allo

Fitzsimmons, James A., author

Service management : operations, strategy, and information technology

McGraw-Hill Irwin, 2004

Buku Teks

Fitzsimmons, James A, author

Service management : operations, strategy, and information technology

McGraw-Hill, 2006

Buku Teks

Nafila Mundhi Pertiwi, author

Analisis pengaruh diversifikasi usaha dan struktur kepemilikan terhadap kinerja perusahaan: studi pada perusahaan sektor perdagangan, jasa, dan investasi yang terdaftar di Bursa Efek Indonesia periode tahun 2008-2015 = Impact analysis of corporate diversification and ownership structure to corporate performance: studies on trade service and investment public firms in Indonesian Stock Exchange 2008-2015

2017

UI - Skripsi (Membership)

Vandermerwe, Sandra, author

Competing through services : strategy and implementation cases and text

Prentice-Hall, 1994

Buku Teks

Edi Ratman, author

Perancangan metode analisa situasi dan strategi untuk industri jasa

Fakultas Teknik Universitas Indonesia, 1998

UI - Tesis (Membership)

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