Chestnut, Bill, author
Quality assurance : an Australian guide to ISO 9000 certification
Addison-Wesley Longman, 1997
 Buku Teks
Nelson, Charles
TQM and ISO 9000 : for architects and designers/Charles Nelson illustrations by Michael Lindell
McGraw-Hill , 1995
 Buku Teks
Otto Ardianto, author
Manajemen proyek sertifikasi standar sistem mutu ISO 9000 PT S.W.
1997
 UI - Skripsi (Membership)
Mangunsong, Ivan G.H., author
Perencanaan penerapan sistem mutu ISO 9000 pada suatu perusahaan manufaktur
1997
 UI - Skripsi (Membership)
S. Nugroho
Pengenalan ISO 9000 series: series penambahan wawasan pengusaha Indonesia/S. Nugroho
Jakarta Abdi Tandur 1997,
 Buku Referensi
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