Christiansen, Rich, 1965-, author
McGraw-Hill, 2012
Buku Teks
Broughton, Philip Delves, author
The Penguin Press, 2012
Buku Teks
Cottrell, David, author
McGraw-Hill , 2013
Buku Teks
Swartz, Greg, author
American Society for Training & Development, 2008
eBooks
Siegel, Liza, author
American Management Association, 2006
eBooks