Saaty, Thomas L., author
Elements of queueing theory; with applications
McGraw-Hill, 1961
 Buku Teks
Rezky Dwi Nur Cahyani, author
Analisis kapasitas dan tingkat layanan pada gerbang Tol Cikarang Utama = Analysis of capacity and level of service on Toll Gate Cikarang Utama
Fakultas Teknik Universitas Indonesia, 2013
 UI - Skripsi (Membership)
Fundamentals of queueing theory
John F. Shortle ... [and others]
John Wiley & Sons, 2018
 Buku Teks
Helmi Susanto, author
Sistem antrian TAPLUS di Bank BNI Cabang X
Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 1995
 UI - Tesis (Membership)
Maharani Putri Wulandari, author
Analisis efektifitas pelayanan antrian pada Gardu Tol Otomatis dan Gardu Tol Reguler : studi kasus Gerbang Tol Cililitan 1 = Analysis for effectiveness of the queue of Automatic Toll Gate service and Regular Toll Gate service : case study Cililitan 1 Toll Gate
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2013
 UI - Skripsi (Membership)
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