Gaspersz, Vincent, author
Lean six sigma for manufacturing and service industries : strategi dramatik reduksi cacat/kesalahan, biaya, inventori dan lead time dalam waktu kurang dari 6 bulan
Gramedia Pustaka Utama, 2007
 Buku Teks
Telecommunication access networks : technology and service trends : proceedings of the IX International Symposium on Subscriber Loops and Services--ISSLS 91 Amsterdam, The Netherlands, 22-26 April, 1991 / edited by W. Lemstra.
North-Holland , 1991
 Buku Teks
Service...
 Buku Teks
Johnstone, Sydney J. (Sydney James), author
Minerals for the chemical and allied industries
John Wiley & Sons, 1961
 Buku Teks
Competition in global industries
edited by Michael E. Porter
Harvard Business School Press , 1986
 Buku Teks
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