Bayes, Nenna L., author
Medical office produres
McGraw-Hill , 2012
 Buku Teks
Jennings, Lucy Mae
Secretarial and administrative procedures / Lucy Mae Jennings
Prentice-Hall, 1983
 Buku Teks
Webster's new world: office professional's handbook
prepared under the editorial supervision of In Plain English, Inc.
Macmillan, 1996
 Buku Referensi
Dando, Sylvia, author
Word processing dictionary
McGraw-Hill Book, 1987
 Buku Referensi
Smith, Allen N.
Advanced office systems / Allen N. Smith, Wilma Jean Alexander, Donald B. Medley
South-Western Pub. Co, 1986
 Buku Teks
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