Evans, Nicholas D.
Business agility : strategies for gaining competitive advantage through mobile business solutions
Prentice-Hall, 2002
 Buku Teks
Hussain, K.M., author
Information systems for business
Prentice-Hall, 1995
 Buku Teks
Yayi Mustika Pudyanti, author
Usulan desain ulang proses bisnis provisioning sentral dan signaling dan penanganan gangguan terhadap servillance perangkat sentral pada TELKOMInterCarrier : studi kasus: PT. Telkom, Tbk = The proposal of business process redesign for business process provisioning sentral & signaling and problem handling surveillance perangkat sentral in TELKOMInterCarrier : case study PT. TELKOM, Tbk
Fakultas Teknik Universitas Indonesia, 2005
 UI - Skripsi (Membership)
Davis, Jim, author
Information revolution : Using the information evolution model to grow your business
John Wiley & Sons, 2006
 Buku Teks
Overman, Michael
Understanding telecommunications / by Michael Overman
Lutterworth Press, 1974
 Buku Teks
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