Besterfield, Dale H., author
Quality control
Prentice-Hall, 1979
 Buku Teks
Besterfield, Dale H., author
Quality control
Pearson Education, 2004
 Buku Teks
Soin, Sarv Singh, author
Total quality control essentials: key elements, methodologies and managing for success
McGraw-Hill, 1992
 Buku Teks
Total quality control
by Dale H. Besterfield ... [and others]
Prentice-Hall, 1995
 Buku Teks
Chiarini, Andrea, author
From total quality control to lean six sigma: evolution of the most important management systems for the excellence
[Springer, Springer], 2012
 eBooks
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