Organisation and methods : a service to management / edited by G.E. Milward
Macmillan, 1971
 Buku Teks
Organisation and methods : a service to management / edited by G.E. Milward
MacMillan & Co., 1962
 Buku Teks
Fitzsimmons, James A., author
Service operations management James A. Fitzsimmons and Robert S. Sullivan
McGraw-Hill , c.1982
 Buku Teks
Whitmore, Dennis A.
Work study and related management service / Dennis A.Whitmore
Heinemann , 1970
 Buku Teks
Knoll, Anne Powell, author
Food service management : a human relations approach
McGraw-Hill, 1976
 Buku Teks
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