Cortada, James W., author
McGraw-Hill, 1994
Buku Referensi
Bank, John, author
Prentice-Hall, 2000
Buku Teks
Fandy Tjiptono, author
Andi Offset, 1996
Buku Teks
Dahlgaard, Jens J., author
Chapman & Hall, 1998
Buku Teks
Guntur Pinandhita, author
Fakultas Teknik Universitas Indonesia, 2019
UI - Tesis (Membership)