Kotler, Philip, author
Pearson, 2010
Buku Teks
Kotler, Philip, author
Prentice-Hall, 1998
Buku Teks
Morrison, Alastair M., author
Delmar, 1996
Buku Teks
Kotler, Philip, author
Prentice-Hall, 1996
Buku Referensi
The Council on Hotel, Restaurant and Institutional Education (CHRIE)
John Willey & Sons, 1995
Buku Referensi