editor, Robert W. Smeaton
McGraw-Hill, 1977
Buku Referensi
Howard Utomo, author
Fakultas Teknik Universitas Indonesia, 2003
UI - Tesis (Membership)
Juran, J. M. (Joseph M.), 1904-2008, author
McGraw-Hill, 2010
Buku Teks
editor, Joseph M. Juran, A. Blanton Godfrey
McGraw-Hill, 1999
Buku Referensi
Coombs, William E., author
McGraw-Hill, 1984
Buku Referensi