Hradesky, John L., author
Total quality management handbook
McGraw-Hill, 1995
 Buku Referensi
Beyond total quality management : toward the emerging paradigm
by Greg Bounds [and others]
McGraw-Hill, 1994
 Buku Teks
Goetsch, David L., author
Quality management for organizational excellence : introduction to total quality
Pearson, 2016
 Buku Teks
Ratna Purwita Sari, author
The impact of total quality management implementation on small and medium manufacturing companies/ Ratna Purwita Sari; Achmad Firdaus
FEB UIN Syarif Hidayatullah, 2018
 Artikel Jurnal
Goetsch, David L., author
Introduction to total quality : quality management for production, precessing, and services
Prentice-Hall, 1997
 Buku Teks
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