Elizabeth Arista Miranti Prahasti, author
The Improvement of customer service using machine learning: sustaining competitive advantage in commercial bank = Pengembangan customer service menggunakan machine learning: Memajukan competitive advantage di perbankan komersial
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2020
 UI - Makalah dan Kertas Kerja
Porter, Michael E., author
The competitive advantage of nations
The Free Press , 1990
 Buku Teks
Bendell, Tony, author
Benchmarking for competitive advantage
Elex Media Komputindo, 2000
 Buku Teks
Bendell, Tony, author
Benchmarking for competitive advantage
Elex Media Komputindo, 2000
 Buku Teks
Chase, Richard B., author
Operations management for competitive advantage
McGraw-Hill, 2001
 Buku Teks
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