Sri Mulanjari, author
Pandangan pemakai terhadap kualitas jasa layanan UPT Perpustakaan UI : perbandingan antara jasa yang diharapkan (expected services) dengan jasa yang diterima (received services)
1999
 UI - Skripsi (Membership)
Westney, D. Eleanor
Imitation and innovation the transfer of western organizational patterns to Meiji Japan / D. Eleanor Westney
Harvard University Press, 1987
 Buku Teks
Latihan tenaga tehnis dokumentasi dan informasi hukum
Pusat Dokumentasi Hukum, 1979
 Buku Teks
Report of the President?s Commission on Postal Organization entitled "toward postal excellence," (1968) : [prepared for] Committee on Post Office and Civil Service, House of Representatives, Ninety-fourth Congress, second session, November 24, 1976.
.U.S. Govt. Print. Off, 1968
 Buku Teks
Waters, Frank, author
Postal unions and politics: a history of the amalgamated postal workers' union of Australia
University Of Queensland Press, 1978
 Buku Teks
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