Phillips, Jeffrey, author
Relentless innovation : what works, what doesn't-and what that means for your business
McGraw-Hill, 2012
Buku Teks
Why doesn't the goverment move ahead with public sector reform?
Artikel Jurnal
Rosenfeld, Isadore, author
Dr. Rosenfeld's guide to alternative medicine : what works, what doesn't- and what's right for you
Random House, 1996
Buku Referensi
Kellerman, Barbara.
Bad leadership : what it is, how it happens, why it matters / Barbara Kellerman.
Harvard Business School Press, 2004
Buku Teks
Library design reviseted What works and what doesnt T.John Metz,Deborah A.,Passalaccqua,Barbara Lord
Artikel Jurnal
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