Costgantino, Cathy A., author
Designing conflict management systems: a guide to creating productive and healthy organization
Jossey-Bass , 1996
 Buku Teks
Condliffe, Peter, author
Conflict management: a practical guide / Peter Condliffe
Tape Publications, 1991
 Buku Teks
The handbook of conflict resolution: theory and practice
Morton Deutsch, Peter T. Coleman
Jossey-Bass Publishers, 2000
 Buku Teks
Theresia Nungki Kusuma W, author
Penerapan manajemen konflik dalam Departemen AR, Remedial & Inventory di PT. Surya Artha Nusantara Finance = The application of conflict management in AR, Remedial & Inventory Department at PT. Surya Artha Nusantara Finance
Universitas Indonesia, 2012
 UI - Skripsi (Open)
Samosir, Frida Silviana , author
Maintaining effective collaboration in disaster
2012
 UI - Tesis (Open)
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