O`Dell, Carla
If only we knew what we know: the transfer of internal knowledge and best practise/Carla O`Dell; C. Jackson Grayson with Nelly Essaides
Free Press , 1998
 Buku Teks
Niven, Paul R., author
Balanced scorecard step - by - step for government and nonprofit agencies
John Wiley & Sons Inc, 2008
 Buku Teks
Niven, Paul R., author
Balanced scorecard step-by-step for government and nonprofit agencies / Paul R. Niven
John Wiley & Sons, 2003
 Buku Teks
Filia Barkhalila, author
Analisis Benchmarking Terhadap Resource dan Capability Pada Fungsi Integrated Supply Chain (ISC) Sebagai Sumber Keunggulan Daya Saing Perusahaan. (Studi Kasus Persepsi Internal di PT. Pertamina (Persero)) / Filia Barkhalila
2012
 UI - Tesis (Membership)
Proses poduksi dan quality control pada bagian painting di PT. Krama Yudha Ratu Motor
Fakultas Teknik Universitas Indonesia, 1997
 UI - Tugas Akhir
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