Reymond Devidson Luhut, author
Peningkatan kualitas pelayanan penerbangan menggunakan metode TRIZ = Improving service quality of airlines by using TRIZ method
Fakultas Teknik Universitas Indonesia, 2009
 UI - Skripsi (Open)
Giwangkara Abadi, author
Pengukuran kualitas pelayanan pelanggan listrik prabayar dengan menggunakan metode servqual = Measuring customer service quality of prepaid electricity using servqual methods
Fakultas Teknik Universitas Indonesia, 2009
 UI - Skripsi (Open)
Nurul Fikri Maulana, author
Upaya peningkatan kualitas pelayanan unit rawat jalan rumah sakit umum daerah dengan metode integrasi serqual dan kano kedalam quality function deployment = Efforts to improve quality of services of outpatient unit district general hospital with integration method servqual and kano model to the quality function deployment
Fakultas Teknik Universitas Indonesia, 2010
 UI - Skripsi (Open)
Satriyo Utomo, author
Analisa kepuasan pelanggan terhadap kualitas pelayanan pada PT. X. dengan menggunakan metode Servqual = Customer satisfaction analysis to service quality of PT. X using Servqual method
Fakultas Teknik Universitas Indonesia, 2010
 UI - Skripsi (Open)
Harianja, Sarah Rotua, author
Perancangan strategi peningkatan kualitas pelayanan bus rapid transit (BRT) Transjakarta koridor 13 dengan integrasi metode kano-quality function deployment (QFD) = Designing strategies to improve the service quality of bus rapid transit (BRT) Transjakarta corridor 13 using integration of kano-quality function deployment method
Fakultas Teknik Universitas Indonesia, 2019
 UI - Skripsi (Membership)
<<   1 2 3   >>