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Muhammad Faishal Aqsadewa, author

Pengaruh Customer Engagement melalui Media Sosial Instagram terhadap Customer Loyalty pada Pelanggan Somethinc di Indonesia = The Effect of Customer Engagement through Instagram Social Media on Customer Loyalty towards Somethinc’s Customers in Indonesia

Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2023

UI - Skripsi (Membership)

Nadya Jasmien Nabillah, author

Pengaruh Customer Experience terhadap Customer Engagement melalui Customer Commitment pada Ritel (Studi pada Pelanggan Alfamart di Jabodetabek) = The Influence of Customer Experience on Customer Engagement through Customer Commitment on Retail (Study on Alfamart Customer in Jabodetabek)

Fakultas Ilmu Administrasi Universitas Indonesia, 2023

UI - Skripsi Membership

Saragih, Fernando, author

Analisis dimensi-dimensi nilai pelanggan dan pengaruhnya terhadap kinerja customer relationship management berbasis perilaku: Berdasarkan perspektif pelanggan McDonald's

Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2005

UI - Tesis (Membership)

Fauzan Rizki, author

Analisis pengaruh antara dimensi kualitas layanan dari penyedia layanan Internet iISP terhadap nilai kepercayaan dan komitmen pelanggan studi kasus first Media Indonesia di Jakarta = Analysis of the influences between the dimensions of service quality of internet service providers isps to values trust and commitment to the customer a case study first media Indonesia in Jakarta

2014

UI - Skripsi (Membership)

Indika Maharani, author

Pengaruh kualitas pelayanan logistik terhadap kepuasan dan loyalitas pelanggan = Relationship between logistics service quality, customer satisfaction and customer loyalty

Fakultas Teknik Universitas Indonesia, 2019

UI - Tesis (Membership)

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