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Christopher Amaerendra, author

Perencanaan program marketing public relations untuk meningkatkan customer engagement Kedai Kopi Koma Cafe Depok = Marketing public relations planning program to increase Koma Cafe Depok Coffee Shop's customer engagement

2019

UI - Tugas Akhir

Yustina Dwiratna G., author

Penerapan customer relationship management dalam membentuk loyalitas pelanggan pada aktivitas pemasaran konsultan jasa BUMN (kasus : PT Energy Management Indonesia) = Customer relatiomhip management implementation 10 build a customer loyalty in a state-owned service company marketing activities (case: PT Energy Management Indonesia)

Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2009

UI - Tesis (Open)

Rara Pramita, author

Pelaksanaan aktivitas Customer Relationship Management (CRM) dalam upaya menjaga loyalitas pelanggan (Studi pada Relationship Officer Mass Banking Bank Bukopin Kantror Pusat Jarkata)

Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2009

UI - Skripsi (Open)

Nur Aulia, author

Strategi Marketing Public Relations (MPR) AirAsia Indonesia dalam Mempertahankan Loyalitas Konsumen Paska Jatuhnya Pesawat QZ8501 = Marketing Public Relations (MPR) Strategies of AirAsia Indonesia to Maintaining Consumer Loyalty after the Crash of AirAsia Flight QZ8501

2016

UI - Makalah dan Kertas Kerja

Meita Pusparini, author

Perencanaan program media relations dalam pelaksanaan event festival tabot = Festival tabots media relations program planning

Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2014

UI - Tugas Akhir

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