Ristina Dian Astuti, author
Pengaruh e-service quality terhadap repurchase intention melalui customer satisfaction = The effect of e-service quality toward repurchase intention through customer satisfaction
Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2013
 UI - Skripsi (Membership)
Riska Amelia Hasan, author
Analisis pengaruh strategi experiential marketing terhadap customers perceived experiential value satisfaction dan loyalty studi kasus the body shop Indonesia = The impact of experiential marketing strategy on customers perceived experiential value satisfaction and loyalty case study the body shop Indonesia
2013
 UI - Skripsi (Membership)
Fiona Gateway, author
Pengaruh experiential marketing terhadap kepuasan konsumen Go-Jek wilayah Depok = The effect of experiential marketing towards the satisfaction of Go-Jek's customer in Depok
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2018
 UI - Skripsi (Membership)
Kennard Sohan, author
Pengaruh retail mix dan brand image terhadap customer loyalty dengan customer satisfaction sebagai mediating variable (studi kasus Lotte Mart Kelapa Gading) = The effect of retail mix and brand image toward customer loyalty with customer satisfaction as mediating variable (case study Lotte Mart Kelapa Gading)
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2015
 UI - Tesis (Membership)
Dyah Paramita Inggita, author
L'analyse de la satisfaction des clients des compteur d'eau schumerger en Indonesie
Fakultas Eknonomi dan Bisnis Universitas Indonesia, 2000
 UI - Tesis (Membership)
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