See Allo

Cassel, Kay Ann, author

Reference and information services in the 21st century : an introduction

Neal-Schuman , 2006

Buku Teks

McMenemy, David, author

Delivering digital services : a handbook for public libraries and learning centres

Facet, 2006

Buku Referensi

Wilson, A. Paula, author

Library web sites : creating online collections and services

[American Library association;American Library association;American Library association;American Library association, American Library association], 2004

eBooks

Cassell, Kay Ann, author

Reference and information services : an introduction

Neal-Schuman, an imprint of the American Library Association, 2013

Buku Teks

Ronan, Jana Smith

Chat reference : a guide to live virtual reference services / Jana Smith Ronan

Libraries Unlimited, 2003

Buku Referensi

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