Fauzia Rizkiana Aji, author
Pengukuran kualitas layanan penyelenggaraan pelatihan dengan servqual dan pengaruh kualitas layanan terhadap kepuasan peserta pelatihan pada sebuah balai latihan kerja = Service quality measurements of training delivery with servqual and the effect of service quality on students satisfaction at technical education and vocational training / Fauzia Rizkiana Aji
2017
 UI - Tesis (Membership)
Rizki Hashi Wiyantirta, author
Identifikasi Kualitas Layanan Digitalisasi di SPBU Menggunakan Servqual Terintegrasi BWM = Identification of Digitalized Service Quality at Gas Station Using Servqual Integrated BWM
Fakultas Teknik Universitas Indonesia, 2022
 UI - Tesis Membership
Henny Herlina, author
Hubungan antara pemenuhan hak pasien dengan kualitas pelayanan kesehatan PUSKESMAS di Kota Tangerang = Association between patient's right fulfillment and quality of helath care at Community Health Centre in Tangerang City, 2007
Fakultas Kesehatan Masyarakat Universitas Indonesia, 2007
 UI - Tesis (Membership)
Fawcett, Jacqueline, author
Applying conceptual models of nursing : quality improvement, research, and practice
pringer Publishing Company, 2017
 Buku Teks
Fauzan Rizki, author
Analisis pengaruh antara dimensi kualitas layanan dari penyedia layanan Internet iISP terhadap nilai kepercayaan dan komitmen pelanggan studi kasus first Media Indonesia di Jakarta = Analysis of the influences between the dimensions of service quality of internet service providers isps to values trust and commitment to the customer a case study first media Indonesia in Jakarta
2014
 UI - Skripsi (Membership)