Nadhifa Rizqy Audeta, author
Pengaruh Customer Perceived Value dan Competitive Advantage Terhadap Customer Loyalty Melalui Peran Trust sebagai Mediasi (Studi Pada Generasi Z Pengguna Brand Skintific) = The Influence of Customer Perceived Value and Competitive Advantage on Customer Loyalty Through The Mediating Role of Trust: A Study on Generation Z Users of The Skintific Brand
Fakultas Ilmu Administrasi Universitas Indonesia, 2024
 UI - Skripsi Membership
Veronika Dyah Khristantri Siwi, author
Pengaruh service quality terhadap customer loyalty : studi pada Bank Tabungan Negara Kantor Cabang Bogor = The influence of service quality to customer loyalty : a study on Bank Tabungan Negara of Bogor branch office
2014
 UI - Skripsi (Membership)
Zana Cobhita Arethusa Siswanto, author
Analisis Pengaruh Service Quality, Perceived Value, Trust, dan Price pada Jasa Pengiriman terhadap Customer Loyalty saat Berbelanja Online = Analysis of the Effect of Service Quality, Perceived Value, Trust, and Price on Delivery Services when Shopping Online
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2022
 UI - Tesis (Membership)
Gladys Mayssa Heryanti, author
Pengaruh diferensiasi produk terhadap loyalitas pelanggan instant messenger line (studi pada mahasiswa fisip UI) = the effects of product differentiation toward customer loyalty of instant messenger line (studies in fisip UI student) / Gladys Mayssa Heryanti
2015
 UI - Skripsi (Membership)
Kelik Bayundara, author
Pengaruh kualitas program loyalitas terhadap niat rekomendasi Word-of-Mouth : studi kasus Telkomsel Poin = The effects of loyalty program quality on Word-of-Mouth recommendations intentions : case study Telkomsel Poin
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2013
 UI - Skripsi (Membership)
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