Dian Sophia Ulfa, author
Pengaruh komunitas merek online terhadap keterlibatan pelanggan, serta pengaruh keterlibatan pelanggan dan loyalitas komunitas terhadap loyalitas merek pada komunitas MI Fans Indonesia = The influence of online brand community on customer engagement, as well as the influence of customer engagement and community loyalty on brand loyalty in MI Fans Indonesia community
Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2018
 UI - Tesis (Membership)
Devandanny Primanata Nugroho, author
Pengaruh servicescape terhadap loyalitas konsumen restoran cimory riverside = The effect of servicescape toward consumer loyalty of cimory riverside restaurant
Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2014
 UI - Skripsi (Membership)
Griffin, Jill, author
Customer loyalty : menumbuhkan dan mempertahankan kesetiaan pelanggan
Erlangga, 2005
 Buku Teks
Nurdi Hafidz, author
Analisis kesetiaan konsumen dan faktor-faktor yang mendorongnya pada industri jasa layanan internet = Analysis of customer loyalty and its antecedents in internet service industry
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2010
 UI - Tesis (Open)
Fathurrachman Dzufadli, author
Pengaruh kualitas jasa hotel syariah terhadap kepuasan dan dampaknya terhadap loyalitas konsumen: studi kasus: Siti Hotel di Kota Tangerang = The influence of sharia compliant hotel service quality on satisfaction and its impact on consumer loyalty: case study: Siti Hotel at Tangerang City
Sekolah Kajian Stratejik dan Global Universitas Indonesia, 2017
 UI - Tesis (Membership)
<<   3 4 5   >>