Muhammad Faishal Aqsadewa, author
Pengaruh Customer Engagement melalui Media Sosial Instagram terhadap Customer Loyalty pada Pelanggan Somethinc di Indonesia = The Effect of Customer Engagement through Instagram Social Media on Customer Loyalty towards Somethinc’s Customers in Indonesia
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2023
 UI - Skripsi (Membership)
Ahmad, author
Pengaruh corporate image dan perceived switching cost terhadap perceived service quality dan customer loyalty pada kartu mentari
Universitas Indonesia, 2009
 UI - Tesis (Open)
Ruth Retno Dewi, author
Pengaruh pelayanan prima terhadap ekuitas pelanggan melalui loyalitas pelanggan (studi pada Klinik Kecantikan London Beauty Centre Surabaya) = The Impact of service excellence to customer equity through customer loyalty (study on Beauty Clinic London Beauty Centre Surabaya)
Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2012
 UI - Skripsi (Open)
Gilang Petragani, author
Analisis pengaruh antara program loyalitas kepuasan toko dan loyalitas toko pada konsumen ritel di Indonesia; studi kasus centro Indonesia = Analysis relationships of loyalty programs store satisfaction and store loyalty on consumers retail of Indonesia; case study centro Indonesia
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2013
 UI - Skripsi (Membership)
Nurul Syifa Ilal Jannah, author
Pengaruh Brand Love Terhadap Brand Loyalty dengan Self-esteem dan Social Influences sebagai Variabel Mediasi (Studi pada Generasi Y Pengguna Produk Apple) = The Effect of Brand Love on Brand Loyalty with Self-esteem and Social Influences as Mediating Variables (Study on Generation Y Users of Apple Products)
Fakultas Ilmu Administrasi Universitas Indonesia, 2021
 UI - Skripsi (Membership)
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