Achieving universal coverage of health care: experiences from middle and upper income countries
editors, Sanguan Nitayarumphong, Anne Mills
NHSO, 2005
 Buku Teks
Achmad Rani Miftah, author
Analisis kepuasan pasien terhadap kualitas pelayanan kesehatan perorangan pada puskesmas terakreditasi dan belum terakreditasi di Kota Tangerang tahun 2017 = Analysis of patient satisfaction on the quality of individual health service at accredited community health center and unaccredited community health center in Tangerang City year 2017
Fakultas Kesehatan Masyarakat Universitas Indonesia, 2017
 UI - Tesis (Membership)
Schmele, June A.
Quality management in nursing and health care
Delmar Publisher , 1996
 Buku Teks
Introduction to training: A workbook for community health workers/Health manpower development staff
Honolulu University of hawaii 1982 ,
 Buku Teks
Dina Milana Anwar, author
Studi Kasus Kualitas Penerapan Pelayanan Kesehatan Neonatal Esensial di Puskesmas PONED Kecamatan X Kota Depok, Provinsi Jawa Barat = Case Study of the Quality Implementation of Essential Neonatal Health Services in BEONC Primary Health Centre, X Sub-district, Depok City, West Java Province
Fakultas Kesehatan Masyarakat Universitas Indonesia, 2020
 UI - Tesis (Membership)
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