Hendro Saputro, author
Purchase intention lampu LED sebagai lampu hemat energi di rumah tangga perspektif theory of planned behavior dan customer satisfaction = Purchase intention LED lights for energy saving lamp in household perspective theory of planned behavior and customer satisfaction
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2014
 UI - Tesis (Membership)
Putu Savitri Nariswari, author
Faktor-faktor yang mempengaruhi green product loyalty dengan peran moderasi green consciousness studi kasus konsumen wanita the body shop Indonesia = Factors affecting green product loyalty with moderating role of green consciousness study case the body shop Indonesia s women consumer
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2015
 UI - Skripsi (Membership)
Kennard Sohan, author
Pengaruh retail mix dan brand image terhadap customer loyalty dengan customer satisfaction sebagai mediating variable (studi kasus Lotte Mart Kelapa Gading) = The effect of retail mix and brand image toward customer loyalty with customer satisfaction as mediating variable (case study Lotte Mart Kelapa Gading)
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2015
 UI - Tesis (Membership)
M Farid Nuranshory, author
Faktor-faktor penentu Customer Experience dan pengaruhnya terhadap Customer Experience Satisfaction dan Customer Emotion Satisfaction dikaitkan dengan Relationship Quality dan Customer Loyalty di industri perbankan = Determinants of Customer Experience and its influence on Customer Experience Satisfaction and Customer Emotion Satisfaction associated with Relationship Quality and Customer Loyalty in the banking industry / M Farid Nuranshory
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2013
 UI - Tesis (Membership)
Dadan Sumantri, author
Analisis loyalitas pelanggan internet service provider dengan menggunakan mobile access : studi kasus pelanggan internet broadband di Jabodetabek = Analysis of consumer loyalty towards internet service providers using mobile access : case study brodband customers in Jabodetabek
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2013
 UI - Skripsi (Membership)
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