The Total quality portfolio : volume two
Strategic Direction Publishers, [date of publication not identified]
 Buku Referensi
The Total quality portfolio : volume three
Strategic Direction Publishers, [date of publication not identified]
 Buku Referensi
Dahlgaard, Jens J., author
Fundamentals of total quality management : process analysis and improvement
Chapman & Hall, 1998
 Buku Teks
Total quality management / Dale H. Besterfield... [et.al]
Prentice-Hall, 2003
 Buku Teks
Kemungkinan penerapan total quality management pada perusahaan suatu pendekatan kualitatif
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 1997
 UI - Skripsi (Membership)
<<   2 3 4   >>