Poole, Jon, author
Leadership in easy steps : discover techniques to suit your personality
Financial World, 2011
 Buku Teks
Toporek, Adam, author
Be your customer's hero : real-world tips & techniques for the service front lines
AMACOM American Management Association, 2015
 Buku Teks
Buzan, Tony, author
Use your perfect memory: dramatic new techniques for improving your memory-based on the latest discoveries about the human brain / Tony Buzan
Penguin Books, 1991
 Buku Teks
Rasiel, Ethan M
The McKinsey way: using the techniques of the world’s top strategic consultants to help you and your business / Ethan M. Rasiel
McGraw-Hill, 1999
 Buku Teks
Willets, Lucy, author
Overcoming your child's shyness and social anxiety : a self-helf guide using cognitive behavioral techniques
Robinson, 2007
 Buku Teks
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