Dale, Margaret, author
Gramedia, 2003
Buku Teks
Tyas Wida Handoko, author
2018
UI - Skripsi Membership
Robith Hasbi Saviar, author
Fakultas Ilmu Administrasi Universitas Indonesia, 2014
UI - Skripsi Membership
Dwi Hardiyani Saputri, author
2011
UI - Skripsi Open
Simanungkalit, Janry Haposan U.P., author
2012
UI - Disertasi Open