See Allo

Ritz, George J., author

Total engineering project management

New York: McGraw-Hill, 1990

Buku Teks

Ritz, George J., author

Total construction project management

McGraw-Hill, 1994

Buku Teks

Bank, John, author

The essence of total quality management

Prentice-Hall, 2000

Buku Teks

Fandy Tjiptono, author

Total quality management

Andi Offset, 1996

Buku Teks

Hradesky, John L., author

Total quality management handbook

McGraw-Hill, 1995

Buku Referensi

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