Siahaan, Toga Jaya, author
Manajemen kualitas bengkel perawatan pesawat terbang menggunakan program kendali kehandalan perawatan
1996
 UI - Tesis (Membership)
Ingle, Sud, author
Pedoman pelaksanaan gugus kendali mutu: peningkatan produktivitas melalui daya manusia = Quality circles master guide: increasing productivity with people power
Pustaka Sinar Harapan, 1993
 Buku Referensi
Rizkia Nadira, author
Pemilihan Lembaga Sertifikasi oleh Industri di Indonesia Berdasarkan Analytic Network Process = Selection of Certification Body by Industry in Indonesia based on Analytic Network Process
Fakultas Teknik Universitas Indonesia, 2020
 UI - Tesis (Membership)
Gitlow, Howard S., author
Quality management
The McGraw-Hill, 2005
 Multimedia
Gitlow, Howard S.
Quality management
McGraw-Hill, 2005
 Multimedia
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