Goodall, H. Lloyd., author
Business and professional communication in the global workplace
Wadsworth and Cengage Learning, 2010
 Buku Teks
Simmons, Annette, author
Whoever tells the best story wins: how to use your own stories to communicate with power and impact
American Management Association, 2007
 eBooks
Mortensen, Kurt W., author
Persuasion IQ : the 10 skills you need to get exactly what you want
American Management Association, 2008
 eBooks
Guffey, Mary Ellen, author
Essentials of business communication
Cengage Learning, 2008
 Multimedia
Forsyth, Patrick, author
The art of successful business communication
Institution of Engineering and Technology, 2008
 eBooks
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