See Allo

Creating customer loyalty

Kogan Page, 1993

Buku Teks

Harari, Oren, author

The Powell principles: 24 lessons from colin powell, a legendary leader

McGraw-Hill, 2003

Buku Teks

DuBrin, Andrew J., author

Principles of leadership

Cengage Learning, 2010

Buku Teks

Fahri Fazri, author

Pengaruh customer experience transaction cost relationship satisfaction dan trust dalam menciptakan loyalitas pelanggan studi kasus pelanggan PT Traktor Nusantara = Effect of customer experience transaction cost relationship satisfaction and trust in creating customer loyalty customer case study PT Traktor Nusantara

Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2016

UI - Tesis Membership

Hudiaratama, author

Analisis kinerja management terkait customer relationship pada perusahaan jasa : studi kasus pada Hotel Wida = Analysis of management performance related to customer relationship in services company : a case study of Wida Hotel

Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2012

UI - Skripsi Membership

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