See Allo

Tengku Randa Prawira, author

Program customer loyalty "Lexus Concierge Club" = Customer loyalty program "Lexus Concierge Club" / Tengku Randa Prawira

2015

UI - Tugas Akhir

Felicia Clara, author

Perancangan Strategi dalam Meningkatkan Loyalitas Pelanggan pada UMKM Perhiasan Emas Berdasarkan Customer Lifetime Value dan Recency, Frequency, and Monetary = Strategy Design in Increasing Customer Loyalty of Gold Jewelry MSMEs Based on Customer Lifetime Value and Recency, Frequency, and Monetary

Fakultas Teknik Universitas Indonesia, 2022

UI - Skripsi (Membership)

Schmitt, Bernd., author

Customer experience management : a revolutionary approach to connecting with your customers / Bernd H. Schmitt

Wiley, 2003

Buku Teks

Betty Handayani, author

Penggunaan customer lifetime value (CLV) dalam mengelola profitabilitas klien di Perusahaan Periklanan = The usage of customer lifetime value (CLV) in managing client profitability at an advertising agency

Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2012

UI - Tesis (Open)

Citra Hayu Purwitasari, author

Pengaruh inovasi jasa terhadap loyalitas pelanggan: studi pada mobile application t-bike Telkomsel = The effect of service innovation toward customer loyalty: study in t-bike Telkomsel mobile application

2017

UI - Skripsi (Membership)

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