Customer intention toward theme park : the mediating role of customer attitude on the impact of service quality quality and experiential marketing
 Artikel Jurnal
Khusnul Khatimah, author
Peran kualitas program "Daya" Bank BTPN dalam membangun kepuasan layanan terhadap economic quality of life dan intensi berperilaku nasabah (studi kasus nasabah purnabakti Bank BTPN Cabang Cililitan) = The role of program daya quality Bank BTPN in the building customer satisfaction economic quality of life and behavioral intentions (case study of BTPN Purnabakti branch Cililitan)
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2014
 UI - Tesis (Membership)
Zulfaa Irbah Zain, author
Perancangan Strategi Operasional untuk Perbaikan Kualitas Layanan dan Produk pada Sebuah Perusahaan E-Commerce Produk Segar = Design of Operational Strategy for Service and Product Quality Improvement in a Fresh Product E-Commerce Company
Fakultas Teknik Universitas Indonesia, 2022
 UI - Tesis (Membership)
I Gede Mahatma Yuda Bakti, author
Pengaruh label kualitas terhadap persepsi kualitas produk dan niat membeli : peran brand familiarity dan keterlibatan produk = The Effect of quality label towards perceived product quality and purchase intention the role of brand familiarity and product involvement
2015
 UI - Tesis (Membership)
Arila Suriosasti, author
Analisis pengaruh pengalaman komunitas online terhadap sikap pada produk, perusahaan dan kualitas pelayanan yang dipersepsikan = The impact of online community experience on attitude towards product, attitude towards company and perceived service quality
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2012
 UI - Skripsi (Open)
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