The Total quality portfolio : volume two
Strategic Direction Publishers, [date of publication not identified]
 Buku Referensi
The Total quality portfolio : volume three
Strategic Direction Publishers, [date of publication not identified]
 Buku Referensi
Kemungkinan penerapan total quality management pada perusahaan suatu pendekatan kualitatif
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 1997
 UI - Skripsi (Membership)
Isnomo Adi Nugroho, author
Usulan implementasi total quality management untuk pencapaian ISO 9001:2000 : Studi kasus PT Krakatau Steel = The implementation suggestion of total quality management for ISO 9001:2000 achievement (Case: PT Krakatau Steel)
Fakultas Teknik Universitas Indonesia, 2004
 UI - Tesis (Membership)
Total quality management / Dale H. Besterfield... [et.al]
Prentice-Hall, 2003
 Buku Teks
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