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Ika Arum Sari, author

Perancangan model peningkatan loyalitas pelanggan pada perusahaan trading bahan kimia dengan metode service quality dan structural equation modeling = Designing a model to improve customer loyalty in chemicals trading company with service quality and structural equation modeling method

Fakultas Teknik Universitas Indonesia, 2015

UI - Tesis (Membership)

Tantri Yanuar Rahmat Syah, author

Fasilitas partisipasi provider sebagai pembentuk loyalitas pelanggan, dengan mediasi kualitas relasional, dan dimoderasi implicit self theorist = Providers participation facility as customer loyalty creator mediated by relationship quality and moderated by implicit self theorist

Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2014

UI - Disertasi (Membership)

Mutia Imro Atussoleha, author

Loyalitas konsumen berdasarkan penerapan customer relationship management pada industri consumer goods = Customer loyalty based on customer relationship management implementation in consumer goods industry

Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2014

UI - Tesis (Membership)

Guido Benny Sunardi, author

Analisis peran kualitas relasional pelanggan terhadap loyalitas pelanggan pendidikan tinggi : Studi kasus Univesitas Indonesia

Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2003

UI - Tesis (Membership)

Falih Ryan Dharmawan Putra, author

Loyalitas Konsumen dalam Mengonsumsi Plant-based Meat Alternatives: Pengaruh Motivasi dan Subjective Well-being = Customer Loyalty in Consuming Plant-based Meat Alternatives: Effect of Motivation and Subjective Well-being

Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2022

UI - Tesis (Membership)

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